Join Free Zone powered by Google
Share and search on your phone with no data charges
Visit g.co/freezone on your mobile to get started.
In order to use Free Zone, you need to have a Google account.
If you don't have a Google account
you can get one for free.
Google+
Google+ for mobile makes sharing the right things with the right people a lot simpler. With Google+, you can share and keep up with people no matter where you are.
Google Search
Search for information, places and news and then visit web sites linked from the search results without any data charges.
Gmail
Gmail is a free email service for your desktop and mobile. Gmail gives you lots of free space and less spam.
Frequently asked questions
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What is Free Zone powered by Google?
Free Zone is an exciting new product that allows users to access Google+, Gmail, and Google Search on their mobile phone without incurring data charges – no data plan needed. It’s available on most internet-enabled mobile phones.
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How do I use Free Zone?
You can access Free Zone using any default phone browser. You'll need to sign in with your Google Account in order to use Google Search, Google+, and Gmail through Free Zone. If you don’t have a Google Account you can create one easily by going to http://g.co/freezone.
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Do I need a data plan to use Free Zone?
No, you don’t need a data plan to use Free Zone as it is free of charge. As long as your phone is able to access the internet, you can use Free Zone.
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How does Free Zone benefit me?
When you use Google+, Gmail, and Google Search through Free Zone on your mobile phone, you won’t be charged for data. You can use Free Zone even if you haven’t subscribed to a data plan with your operator.
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Which products can I use free of data charges in Free Zone?
You can use Google+, Gmail, and Google Search free of data charges.
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How long will I be able to use Free Zone?
You will be notified about any changes to Free Zone’s pricing structure by your mobile operator ahead of time.
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On which mobile phones can I use Free Zone?
Free Zone is available on most internet-enabled mobile phones.
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Which browsers can I use with Free Zone?
Free Zone should be accessed with your phone's default browser. Third party browsers (such as QQ and Bolt) are not supported.
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Can I use Free Zone on my smart phone or Android device?
Yes, you can. Free Zone is available on most internet-enabled mobile phones. It is optimized for non-smartphones or feature phones, but it will work on a smartphone as well. If you want to access Free Zone on your smartphone, please visit your operator’s FAQ for instructions on how to adjust the APN settings to ensure that you will not be charged data for using Free Zone.
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Can I use Free Zone on my computer?
No, you can only use Free Zone on internet-enabled mobile phones and tablets.
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What happens if I click on a link, picture or attachment?
If you click on a link that takes you outside Google+ or Gmail or if you want to view an email attachment, you will need to pay charges. Before you are charged, you will see a notification page. If you don’t already have a data plan, you will be given the opportunity to sign up for one.
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What happens when I click on a link in the search results page?
When you click on a link in the search results page, you don’t pay anything. If you click on a link after this, you will need to pay for this data usage (but don’t worry, before you are charged, you will see a warning page with the option to sign up for a data plan if you want.) So for example, if you click on a search link to a Wikipedia article, you won’t pay anything. But if you click on a link within the article, you will be charged for the data costs incurred loading that link.
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How many times can I click on a link for free?
Every time you click on a link in the search results page it is free. So if you have clicked through to a link and want to find out more, simply return to your search page and you can click on another link or search again for free. There are no limits on the amount of searches you can make.
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Who do I contact if I have problems with Free Zone?
Please contact your mobile operator.
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Why am I unable to login to Free Zone?
If you have 2-step verification enabled, your account will not work with Free Zone.
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Can I still use Free Zone if I travel to another country?
No. Free Zone is offered free of charge by your current operator. Once you leave the country you will start roaming, which is not covered by Free Zone.
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How do I get help for Google+, Gmail and Search?
You can get help at http://support.google.com/mobile.
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Which operators are offering Free Zone?
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I've tried to use Free Zone, but it is not working. What could be wrong?
While Free Zone can be used on most internet-enabled phones you could run into issues if you are using:
- a smartphone which does not allow you to change the APN settings
- a phone that does not support the security certificates we use with Free Zone *
- a BlackBerry that needs a configuration change to access Free Zone. To make the change, please contact your carrier
- a Google Apps account to login, please create a @gmail.com account and try again
- 2-factor authentication on your gmail account
- a browser with cookies disabled
* For example Series 60 phones prior to the 3rd edition (see http://en.wikipedia.org/wiki/Series_60 for more details).
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I used Free Zone on my smartphone and I think I got charged for the usage. Why is that?
Accessing Free Zone via a smartphone on supported carriers is free. However, based on the installed apps and the phone's settings, a smartphone can run a number of background tasks, widgets, or apps that use data and could incur charges.
