. There is much in this book to interest and excite those who discuss, research or deliver education."—Ann Fullick, New Scientist "A compelling vision for today's uncertain educational system."—Library Journal "Almost anyone involved at ...
The book offers a picturesque voyage through regions that many might assume to be well-trodden, yet through Murphy's prose, they emerge replete with wonder and fresh allure.
This edition includes new chapters on caring for physician-patients, communicating with colleagues, disclosing unexpected outcomes and medical errors, shared decision making and informed consent, and teaching communication skills.
This authoritative and comprehensive text provides a source of advice and guidance for trainee and practising English teachers at both primary and secondary level.
" Christine Woodcock, Massachusetts College of Liberal Arts What is New of the Fourth Edition? A new full-color design and increased trim size make this already-friendly book even friendlier.